KULLANETWORKS Discuss your project

NETWORK OPERATIONS · DEDICATED TEAMS

Your network.
Our focus.

Network operations built around your infrastructure. A dedicated engineering team that learns your environment and takes ownership of its agreed scope.

Discuss your project Explore our expertise
For carriers, ISPs & managed service providers
THE KULLA OPERATING MODEL 01 / 03
YOUR NETWORK & TOOLS
KULLA NETWORKSYour dedicated operations team
MONITOR · INVESTIGATE · COORDINATE
DELIVERY Kosovo
COMMERCIAL PRESENCE Netherlands

One agreed scope. Clear escalation paths.
Accountability from the start.

Dedicated to your environment Led by network engineers Defined around your project

01 / OUR EXPERTISE

Keep operations moving.
Give your team room to focus.

Extend your network operations with an engineering team assigned to your project, working within agreed procedures and access controls.

01

Network monitoring
& triage

Alarm review, fault investigation and incident prioritisation across the network systems included in your service scope.

VISIBILITY & FIRST RESPONSE
02

Incident handling
& coordination

Troubleshooting, escalation and coordination with your vendors and field teams. Clear handovers through your ticketing workflow.

INVESTIGATION & ESCALATION
03

Network engineering
& project support

Senior engineering support for agreed changes, documentation and network improvement projects, with technical scope confirmed upfront.

CHANGES & CONTINUITY

02 / BUILT AROUND YOUR NETWORK

Your operation.
A team that knows it.

A lasting working relationship starts with a precise brief. We define the team, responsibilities and service window together, then prepare for a controlled handover.

Coverage that fits the contract.

Business-hours, extended-hours or round-the-clock requirements can be scoped during discovery. Coverage, staffing, response targets and the service start date are confirmed before delivery begins.

  1. 01

    Define the scope

    Map your environment, workload, coverage requirements and escalation paths.

  2. 02

    Assemble your team

    Match engineering skills to your network and confirm availability, responsibilities and the mobilisation plan.

  3. 03

    Onboard with control

    Agree access, runbooks and handovers. Validate readiness before taking responsibility for live operations.

  4. 04

    Review and improve

    Use agreed service measures and regular reviews to refine the operation as your requirements evolve.

03 / THE PEOPLE BEHIND KULLA

Commercial clarity.
Engineering at the core.

Kulla brings together a Netherlands-based commercial cofounder and Kosovo-based network engineering leadership, supported by project-based engineering partners.

A

Alban Kola

COFOUNDER · COMMERCIAL LEAD

Your point of contact for project requirements, the commercial relationship and aligning the service with your business.

S

Shkumbin Bilalli

COFOUNDER · TECHNICAL LEAD

A network engineer and technical lead, responsible for technical discovery, team selection and the delivery approach.

LET’S DEFINE YOUR NEXT PROJECT

More capacity.
Clear ownership.

Start with your network environment, the support you need and your preferred timeline. We’ll define the right scope and team from there.